Gym management software features that keep your facility running smoothly
Manage memberships, sales, class bookings and access with GymRealm Manager. Give your reception team the tools to handle daily operations and your customers an easy way to book online.
Built for climbing gyms, fitness studios and activity centres.
GymRealm Manager features
Point of sale for faster checkouts
Handle memberships, single visits, products and equipment rentals from a touch-friendly gym point of sale system. Barcode scanner and payment terminal integrations help staff complete sales and check-ins quickly, while keeping customer, sales and inventory records together.
- Speed up reception: Process purchases, check-ins, reservations and group event enrolments in one workflow.
- Track inventory accurately: Monitor stock levels and automatically deduct ingredient quantities when selling items made from recipes.
- Keep customer details close: Access the information staff need while serving each customer.
- Control staff access: Create user groups with different permissions for features, discounts and customer data.
- Connect AI tools: Use available AI integrations within your reception workflow.
Customer management with the details you need
Keep customer profiles, photos, documents, waivers and payment information organised. Create group profiles, assign customer categories and review activity so staff have the context they need when helping members.
- Find customer information quickly.
- Review visits, memberships and payments.
- Keep group and individual profiles organised.
Digital waivers customers can complete on any device
Collect customer details and signed waivers through mobile-friendly forms. Multilingual options help customers complete the right paperwork before they arrive.
- Use forms on phones, tablets and computers.
- Offer forms in multiple languages.
- Keep submitted information linked to customer records.
- Capture a selfie to use as a profile picture.
- Require customers to watch a safety video.
- Allow customers to upload medical certificates.
And much more.
Membership management built around your rules
Create membership types that match the way your facility operates. Track active memberships, manage renewals and recurring payments, and set age restrictions for memberships intended for specific groups.
- Configure flexible membership options.
- Manage renewals and recurring payments.
- Set age restrictions.
- Automate billing.
And much more.
Access control connected to membership status
Connect check-in and entry to customer permissions. GymRealm Manager integrates with RFID readers, barcode scanners, facial recognition cameras and turnstiles, so eligible customers can enter with less manual work at reception.
- Support RFID and barcode entry.
- Connect compatible access hardware.
- Check membership or visit eligibility at entry.
Scheduling for classes and activities
Plan classes and events in a clear schedule, assign instructors, and show customers what is available. Drag-and-drop tools make it easier to adjust plans as your timetable changes.
- Organise sessions in a visual schedule.
- Assign instructor to classes.
- Show available sessions online.
- Sell memberships directly through the schedule.
- Create competitions.
- Manage everything in one place.
Class booking for members and visitors
Let customers browse and book classes online, then pay by card or use an eligible membership. Manage instructors, availability and waitlists from the same system. Age restrictions can keep junior or adult classes available to the right customer profiles.
- Offer online class booking and payment.
- Manage waitlists and instructor assignments.
- Set age rules for applicable classes.
Online event and party bookings
Let customers reserve events and parties online while your team manages availability and capacity. Set age requirements for group events so bookings match the participants who are eligible to attend.
- Accept online reservations and payments.
- Manage capacity and booking rules.
- Offer additional services or beverages as upsells.
- Limit the number of parents attending birthday parties.
A customer portal
Give customers a place to manage their relationship with your facility. They can view membership details and payment history and book available activities online. Ideal for smaller gyms that don't need a mobile app.
- Enable reservations.
- Show membership information.
- Give customers access to payment history.
- Receive membership requests.
- Generate QR codes for access.
- Let customers change their payment method.
- Allow customers to renew memberships.
A branded mobile app for your customers
Give customers a direct way to interact with your facility on their phones. The GymRealm mobile app brings together bookings, membership information, notifications and digital membership cards in a branded experience.
- Offer a branded customer experience.
- Send push notifications.
- Provide digital membership cards.
Owners' web portal for managing your gym
See how your gym is performing today and manage daily operations through your web portal. Access reports, update your schedule and view customer information in one place.
- Check your gym's daily performance.
- View reports and track key performance indicators.
- Manage your schedule.
- Access customer information.
- Set up automated emails.
And much more.
Reporting that helps you see what is happening
Bring your operational information into dashboards and reports. Review sales, customer activity and other records to understand how your facility is performing and export information when you need to share it.
- Monitor activity with dashboards.
- Build reports for your team.
- Export reports to Excel or PDF.
Instructor bonuses without manual calculations
Set performance and attendance rules for instructor bonuses, calculate amounts automatically and give managers a clear record of the results.
- Define flexible bonus rules.
- Calculate bonuses from attendance and performance.
- Review compensation reports.
See GymRealm Manager in action
Explore how membership management, bookings, payments and access control work together for your facility.
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